Tubi Service

Privacy Policy

Last Updated: September 22, 2025

1. Who We Are

EL HOMAM LLC is a US-based automation and AI consultancy headquartered at 1209 Mountain Road Place Northeast, STE N, Albuquerque, NM 87110, United States. We're committed to protecting your personal information in line with US privacy laws, CCPA, and international standards including GDPR.

2. Information We Collect

  • Contact Information: Name, email, phone number, and company details provided when you inquire about our services.
  • Service Information: Business process notes, system access credentials (only when required to deliver services), and project communications.
  • Website Data: IP address, browser information, pages viewed, and time on site collected through cookies and analytics tools.
  • Payment Information: Billing details processed securely by our payment providers. We never store full card numbers.

3. How We Use Your Information

  • Deliver and maintain automation and AI services
  • Respond to inquiries and provide customer support
  • Send service updates, project communications, and status reports
  • Process payments, invoicing, and internal records
  • Improve our services using aggregated usage analytics
  • Send marketing communications when you have opted in

4. Data Sharing

We do not sell personal data. We only share information with:

  • Service providers (hosting, email, analytics, payment processing) operating under data protection agreements
  • Legal or regulatory authorities when required to comply with law enforcement or court orders
  • Other parties only when you provide explicit consent

5. Data Security

We use industry-standard safeguards such as encryption, access controls, secure hosting, and regular reviews. No security program is infallible, so we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the following privacy rights (including under CCPA and GDPR):

  • Request access to the personal data we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your data, subject to legal record-keeping requirements
  • Ask us to limit how we process your information
  • Request a copy of your data in a portable format
  • Object to certain types of processing, including direct marketing
  • Withdraw consent at any time when processing is based on consent

7. Cookies

We use cookies to support:

  • Essential website functionality and security
  • Analytics (Google Analytics with IP masking)
  • Marketing and remarketing (only with your consent)

You can control cookie usage through your browser settings or our cookie banner.

8. Data Retention

We retain personal data only for as long as necessary to meet business needs or legal obligations. Typical retention periods include:

  • Client records: Duration of the relationship plus seven years
  • Inquiry submissions: Two years unless you become a client sooner
  • Website analytics: Up to 26 months

9. Contact Us

For privacy questions or to exercise your rights:

  • Email: contact@tubiservice.com
  • Address: 1209 Mountain Road Place Northeast, STE N, Albuquerque, NM 87110, United States

To make a complaint, contact your local supervisory authority. US residents may contact the FTC, and UK/EU residents may contact the ICO or relevant DPA.