Return Policy

Last Updated: September 22, 2025

Digital Services

EL HOMAM LLC delivers automation services, AI integrations, and digital assets tailored to each client. Because the work is bespoke and intangible, traditional product returns do not apply.

Quality Assurance

• Every workflow is tested before handover.
• We supply documentation and training to support adoption.
• If you report defects within 30 days of delivery, we remediate them at no additional cost.

Adjustments & Revisions

If a deliverable does not align with the agreed specification, notify us within 30 days and we will:

• Review the issue within two business days.
• Provide a remediation plan and timeline.
• Deliver corrections or enhancements that align with the original scope.

Out-of-Scope Changes

Requests that fall outside the approved scope are quoted separately, and we agree on pricing before additional work begins.

How to Raise a Return or Remediation Request

• Email contact@tubiservice.com with your project reference, issue description, and desired outcome.
• For urgent issues, call +1 (505) 881-5000.

For monetary refunds, please refer to our Refund Policy.